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A pristine modern commercial washroom

Trust & compliance

The paperwork behind the clean.

Insurance, DBS checks, health and safety, COSHH, safeguarding and data protection. The information procurement teams ask for, in one place.

Part of the Hygiacura familyTrading since 2012DBS-checked teams

Compliance

Evidence, not adjectives.

Any cleaning company can say it is insured, DBS-checked and health-and-safety compliant. We would rather give you the document that proves it and explain the limits.

What we can provide

  • Public and employers' liability insurance certificates
  • DBS check confirmation and staff vetting policy
  • Site-specific risk assessments and method statements
  • COSHH assessments and product safety data sheets
  • Modern slavery statement and equalities policy
  • Complaints and service recovery procedure

Some documents are site-specific or contain personal information, so we share them directly rather than publishing everything. Ask your named contact or email us.

The detail

What each commitment means.

These are the areas we document and review. The level of evidence depends on the site and the sector.

01

Insurance

Public and employers' liability cover is in place. Current certificates are available on request for your records or procurement pack.

02

DBS and vetting

Teams are DBS checked, uniformed and ID-badged. We can discuss enhanced checks, right-to-work verification and site-specific safeguarding requirements.

03

Health and safety

Risk assessments and method statements are prepared for the site. Operatives are inducted on access, equipment, hazardous substances and emergency procedures.

04

COSHH

Cleaning chemicals are stored, labelled and used according to COSHH assessments. Safety data sheets are available for every product we use.

05

Safeguarding

For schools, nurseries, healthcare and care settings, we agree safeguarding arrangements, access controls and the level of DBS check required.

06

Data protection

We handle contact and site information in line with UK GDPR. Our privacy notice explains what we collect, why and how long we keep it.

07

Modern slavery

We are committed to ethical employment and fair pay. A modern slavery statement is available on request and can be aligned with your own supply-chain requirements.

08

Equalities and whistleblowing

We aim to be a fair, inclusive employer. Concerns can be raised with a supervisor, a director or through the group's whistleblowing route.

09

Complaints and service recovery

If something is not right, tell your named contact. We will investigate, put it right and tell you what changed to prevent a repeat.

Documents

Need a procurement pack?

Tell us what your process requires and we will send the relevant certificates, policies and method statements. If something is missing, we will tell you rather than guess.

Data protection

What happens to your enquiry.

When you send us a quote request, we use your details to respond to that enquiry. We do not sell your data or add you to a marketing list without consent.

Read the privacy notice

A note on claims

We only publish claims we can support. If a certificate is held by the Hygiacura family rather than Sparkling Solutions, we will say so. If a standard is not held, we will not imply that it is.

This page is a summary, not a substitute for the actual documents. Ask us for the current version before relying on it in a tender.

Next step

Need the evidence pack?

Tell us what your procurement process requires and we will send the relevant documents.